Process Associate – DevOps: Job Role, Responsibilities & How to Apply

 Genpact (NYSE: G) is a global professional services and solutions firm that delivers transformative outcomes. With over 125,000+ employees across 30+ countries, Genpact helps Fortune Global 500 companies by leveraging deep business and industry expertise, digital operations services, and cutting-edge technology solutions. For more IT job updates click on okjob.in

Genpact is currently hiring for the role of Process Associate – DevOps. If you have a passion for innovation, problem-solving, and working in a fast-paced environment, this role might be perfect for you. Read on to learn about the responsibilities, qualifications, and how to apply. Click to Apply now

Focus Keyword: Process Associate – DevOps

Role Overview

The Process Associate – DevOps role at Genpact requires professionals who can effectively assess, review, and process requests while ensuring compliance with platform guidelines. This position demands strong analytical skills, attention to detail, and the ability to enforce policies efficiently. For more job updates click on okjob.in

Key Responsibilities

• Review and assess requests related to workflows such as product applications, spam content, and appeals.
• Enforce platform guidelines and policies on non-compliant applications.
• Investigate and resolve reported content, including app reviews, third-party app reviews, and appeals.
• Apply policy compliance measures with accuracy, speed, and emotional intelligence.
• Identify areas requiring operational adaptation or improvement.
• Ensure high-quality, detail-oriented work ethics with a customer-centric approach.
• Promote a positive and inclusive workplace atmosphere.
• Work independently and collaboratively in a larger team environment.
• Test applications and build test cases for process improvement.

Qualifications & Skills Required

Minimum Qualifications:

• A graduate degree in any discipline.
• Freshers are eligible to apply.

Preferred Qualifications:

• A diploma or higher qualification in a technical background.
• Experience in a role that requires analytical skills and problem-solving abilities.
• Strong interpersonal, written, and verbal communication skills.
• Proficiency with social media platforms, apps, and third-party applications.
• Attention to detail, integrity, and ability to work independently.
• Strong investigative and root-cause analysis skills.
• Ability to work on a rotational weekend shift (Saturday & Sunday) as required.

Why Join Genpact?

• Work with a globally recognized leader in digital operations and professional services.
• Be part of a team that values innovation, integrity, and inclusivity.
• Gain experience in a dynamic, technology-driven industry.
• Enjoy a supportive work environment that encourages continuous learning and growth.

How to Apply

Interested candidates can apply for the Process Associate – DevOps role through Genpact’s official careers portal. Ensure that your application is submitted before the unposting date of March 7, 2025.

Frequently Asked Questions (FAQs)

1. What is the role of a Process Associate – DevOps at Genpact?

The role involves processing and reviewing requests related to workflows, ensuring policy compliance, investigating content, and enforcing platform guidelines.

2. What qualifications are required to apply?

A graduate degree in any discipline is required, and freshers are welcome to apply. A diploma or higher in a technical field is preferred.

3. Are freshers eligible for this role?

Yes, freshers can apply for the Process Associate – DevOps role at Genpact.

4. What skills are essential for this role?

Key skills include problem-solving, analytical thinking, attention to detail, interpersonal communication, and technical proficiency with apps and platforms.

5. Does this role require working on weekends?

Yes, this position requires working on rotational weekend shifts (Saturday & Sunday) based on business needs.

Conclusion

Genpact is an equal-opportunity** employer** that values diversity and inclusivity. If you are looking for a challenging yet rewarding career in DevOps, apply for the Process Associate – DevOps role today.

For more details, visit genpact.com or check out Genpact’s official pages on LinkedIn, X (Twitter), YouTube, and Facebook.

Apply now and be a part of a world that works better for people! Apply now